Connection Genius TDA
Posted: Mon Dec 21, 2020 4:59 pm
Hello
I have a Genius trainer -T2020 I think, with a dongle -T2018. The trainer worked perfectly with TTS4. Now, the old laptop which had TTS4 is dead and I have a new laptop with TDA. I cannot connect the trainer to TDA with this new laptop, neither with ANT+, nor with bluetooth. The funny thing is that the trainer can be connected to TDA in my mobile and it works - I have already done some rides.
As the dongle detects a cadence sensor I have, and I have tried also Golden Cheetah and Rouvy, and both detected the cadence sensor but not the trainer, I am starting to think that the issue is in the software. Could it be that a driver, a file, something is missing in my operative system? As the laptop is quite new, I assume that this could be an option, but as the cadence sensor is connected -via ANT+ and bluetooth- I tend to think that the issue is in the software for the trainer. Is there any way to know if the software for the trainer is updated? Tacx Utility App shows, in my mobile, that everything is updated, but maybe there is something wrong somewhere in Windows. How could it be possible to update the software in Windows if it were necessary?
I have a Genius trainer -T2020 I think, with a dongle -T2018. The trainer worked perfectly with TTS4. Now, the old laptop which had TTS4 is dead and I have a new laptop with TDA. I cannot connect the trainer to TDA with this new laptop, neither with ANT+, nor with bluetooth. The funny thing is that the trainer can be connected to TDA in my mobile and it works - I have already done some rides.
As the dongle detects a cadence sensor I have, and I have tried also Golden Cheetah and Rouvy, and both detected the cadence sensor but not the trainer, I am starting to think that the issue is in the software. Could it be that a driver, a file, something is missing in my operative system? As the laptop is quite new, I assume that this could be an option, but as the cadence sensor is connected -via ANT+ and bluetooth- I tend to think that the issue is in the software for the trainer. Is there any way to know if the software for the trainer is updated? Tacx Utility App shows, in my mobile, that everything is updated, but maybe there is something wrong somewhere in Windows. How could it be possible to update the software in Windows if it were necessary?